Jing's "Magic Ball". Image via WikipediaOk, I'm a bad blogger... I know it's been "more than a while" since my last post and apologize for the lapse. The good news is that I've had a very busy summer, working on customer projects and traveling to present at conferences. As a business owner, keeping busy during these "challenging economic times" is a blessing and I'm grateful for the opportunities that I've had these past several months.As I was contemplating what wisdom to share with my "return" blog post, I recently had an experience with a client that was having problems with their e-mail, which I was able to solve (remotely) thanks to a great free tool that I've talked about before... Jing. This program from the folks at TechSmith gives you the ability to capture screenshots and videos right from your desktop and quickly share them out to one person or many people with just a couple clicks of your mouse. Here's what happened...
